Job Description
Soon Beauty Lab is a boutique hair salon with two Brooklyn locations (Carroll Gardens & Fort Greene) looking to expand our staff of receptionists. We're seeking a friendly, positive individual with a flexible schedule and hardworking attitude.
The position of the salon receptionist is one that requires organizational skills as well as the ability to multitask, prioritize, take initiative, and keep a cool disposition when operations become busy. The receptionist works alongside the hair stylists to make sure the salon runs smoothly throughout the day. Duties include:-Opening/closing the salon
-Greeting customers, checking in clients, offering beverages
-Answering the phone and fielding calls/emails/walk-ins regarding appointment scheduling, questions about services, prices, stylists, etc.
-Efficiently scheduling appointments based on stylist availability, skill level, and timing
-Checking clients out at the end of their appointment, manning the desk/cash register
-Restocking cleaning supplies and retail products, keeping salon tidy and organized
Our ideal hire has the following:
-A “people person” with excellent communication and organizational skills
-Experience in front of house, as well as computer and phone multitask
-Willingness and initiative to assist other salon team members when needed
-Ability to learn and adapt to our intuitive booking software (Phorest) during training
-A flexible schedule
- Previous experience as a receptionist, customer service worker, or salon team member is helpful but not required
-A fun and friendly personality with an attentive and problem-solving mindset!
-Cool and unique personal style with a professional disposition!
**An interest in hair and the beauty world is always a plus!
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